Do You Know Influentials?

Posted by Tim on February 28, 2013

The Influentials

There is a book called The Influentials, based on the premise that “one American in ten tells the other nine how to vote, where to eat, and what to buy.”

You know Influentials.  You have friends that are Influentials.  You have business associates that are Influentials.  You could even be an Influential.  Here are some common traits of an Influential:
•    They have a high profile in the community - local government leaders, those active in service clubs, high-profile businesspeople, etc.
•    They have lots of friends (Facebook and real friends).  They are always greeting someone, or someone is always greeting them.
•    They are everywhere - the Supermarket, PTA meetings, Little League games.  They just seem to be around.
•    People respect their opinions, often on a wide variety of issues.

Take special care of Influentials, because they can/will spread the word about your restaurant.  Here are some easy tips:
•    Always make a point to speak with them, even if it’s just to say hello.
•    Try giving them a complimentary sample of a new dish so they can talk it up.
•    Make sure your wait staff knows who these people are (and gets their order correct).

And, of course, talk up your online ordering capabilities.  A few minutes/comments can go a long way towards your bottom line.

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Summer Brings Potential for NetWaiter

Summer Brings Potential for NetWaiter

Posted by Tim on May 31, 2012

The onset of summer brings a unique opportunity to use NetWaiter to get more customers into your restaurant, at minimal expense.           

With longer, warmer evenings, towns across the country have free movie night and free music night at local parks and other venues. Some of these events draw hundreds of people , even thousands. They bring dinner, spread out a blanket and enjoy the evening.

Locate these events in your market. They typically start with the end of school and are held weekly for four to eight weeks. On the first evening, blanket every windshield in the parking lot and surrounding streets with flyers advertising your NetWaiter online ordering capabilities. Consider offering an event special for online orders--a free bucket of wings with every order over $30, or an offer that works with your menu.

"The trick is to get customers familiar with your online capabilities," said Jared Shimoff, Sr. Director at NetWaiter. "Once you do this, they'll surely find other uses for it. A thousand flyers at the beginning of the summer, and paying some high school kids to distribute them, will give you customers for the rest of the year."

Some of these events also offer sponsorships, including the opportunity to have a commercial read over the P.A. system during the event.  Every event is different. Explore the possibilities. Let us know how things go. 

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