New features have come to NetWaiter, aimed at making the workflow in your restaurant smoother, and enhancing the customer experience.

New Order Dashboard - Any manager or employee at your restaurant can now see orders as they arrive on any device.  The new Order Dashboard is compatible with all computers, tablets, and smartphones.  New orders flash on the screen until the information has been viewed.  An audible chime can also be played to alert the staff.  Simply click to view the order details and print it to an attached printer, if desired.  Access to the new Order Dashboard is possible from the Dashboard section of the NetWaiter Management Console.

New Quick-Print Application - NetWaiter recently released an upgrade to the Quick-Print App that provides restaurants instantaneous order printouts.  Included in those enhancements is the ability to use one Quick-Print App for more than one account.  For instance, if your restaurant has a catering business in addition to your regular takeout/delivery menu, orders from both sites can be sent to the same Quick-Print App.

Curbside Pickup Enhancements - Now it’s easier for a customer to enter their car information during the ordering process (assuming you offer Curbside Pickup).

New Promotion Code Options - Additional types of promotions are now available from the Promotions section of the Management Console.

NetWaiter recently released several new features for its restaurant online ordering service, aimed at giving customers more convenience and choices, building loyalty, and making your restaurant marketing efforts more refined and targeted.  Here’s a summary of the features:

Birthday Promo System – Configure a Birthday Promo for customers and NetWaiter will automatically trigger the promotion, emailing it to each customer before their birthday.  The promo can be valid for a pre-determined amount of time after a customer’s birthday.  The Birthday Promo System allows you to recognize your best customers with a ‘Happy Birthday’ wish and continue to build their loyalty.  The best thing about the system – your restaurant can “set it and forget it.”  NetWaiter manages the promotions and redemptions automatically.

Dine-In Option – Rather than offering only Takeout and Delivery options, you can now provide customers the option to place Dine-In orders.  This is ideal for the customer that wants to order in advance, but eat at your restaurant (and it saves you money on takeout packaging).

Delivery Driver Alerts – Send incoming delivery orders straight to your delivery driver/company.  If you want to notify a third-party delivery company of a new order, you can send them the order information, in full, including when the order will be ready at your restaurant and when the order is scheduled for delivery to your customer.

Enhanced Reporting Section – The new Menu Stats page is located in the Reports section of the NetWaiter Management Console.  The Menu Stats page allows you to sort through the most popular categories and items during a particular date range, using an assortment of variables, including: Pickup vs. Delivery vs. Dine-in, day of the week, and the time of day.

End-Of-Day Reports – The new End-Of-Day reporting feature allows managers to see an order summary and a list of all orders that were sent throughout the day.  The order summary includes information such as: Pickup vs. Delivery vs. Dine-in, mobile vs. non-mobile, and paid online vs. paid-in-person.