Posted by Tim on November 11, 2010
As of early November, all NetWaiter clients have their own custom mobile site.
Restaurants across the country offering online ordering through NetWaiter can now receive orders from customers using Internet-enabled smartphones. The service, launched earlier this month, automatically became available to NetWaiter clients and their customers. Analytics from NetWaiter already show a brisk business from this new mobile capability.
NetWaiter’s technology is able to determine when a customer is accessing a client’s site using a mobile device. Customers can simply access any NetWaiter site from a smartphone (i.e. iPhone, Android) and the system will automatically recognize the mobile device and display the appropriate mobile site, making navigation simple.
Based on conservative estimates, there are more than 50 million smartphones operating in the U.S. Knowing that most smartphone owners quickly adapt to everything they do, including online ordering, NetWaiter expects this capability to be huge for clients and their customers.
Nothing is required by restaurants to enable this new feature. Mobile accessibility is part of every service package at no additional charge.
